Effective Date: July 4, 2026
At Edennaturally, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following information:
- Technical information such as your IP address, browser type, device information, and pages visited through cookies and analytics tools.
- Personal information such as your name, email address, phone number, and shipping or billing address.
- Order details, including products purchased and transaction history.
- Payment information (processed securely through our payment providers; we do not store your card details).
- Information you provide when contacting us through email, phone, WhatsApp, or contact forms.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchases or inquiries.
- Provide customer support.
- Improve our website, products, and services.
- Send promotional emails or updates if you have opted in.
- Detect and prevent fraud or unauthorized activity.
- Comply with legal obligations.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share your information only with trusted third parties who help us operate our business, including:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Email marketing platforms
- Analytics providers
These partners only receive the information necessary to perform their services and are expected to protect your data.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance site performance.
You can choose to disable cookies through your browser settings, although some features of the website may not function properly.
Marketing Communications
If you subscribe to our newsletter or promotional emails, we may occasionally send updates about new products, special offers, and exclusive promotions.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While no online system can guarantee complete security, we continuously work to keep your information safe.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request information about how your data is used.
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: edennaturallyshop@gmail.com
Phone / WhatsApp: +234 (803) 206 3773
Thank you for trusting Edennaturally. Protecting your privacy is an important part of our commitment to caring for you.